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Million Dollar Academy: Silver Membership

Explore Silver Membership and learn how ongoing training and field support can help your team improve performance and customer satisfaction.

What Is Silver Membership?

Silver Membership is a training-focused program designed to help contractors develop stronger service professionals through continued education and practical implementation of The New Flat Rate system.

Silver provides a foundation for businesses that want consistent professional development and access to support without the additional strategic services associated with higher membership levels.

Silver Membership Benefits

Silver Membership focuses on:

  • Unlimited Training: Access to eligible Million Dollar Academy training programs.
  • Technician Development: Educational resources and training designed to strengthen customer communication, service presentation, and sales effectiveness.
  • Standard Field Support: Access to eligible technician support services during designated support hours.
  • TNFR System Resources: Access to licensed program tools and resources that support consistent implementation.
  • Ongoing Education: Opportunities for team members to reinforce skills and improve their understanding of TNFR processes.

Who Should Choose Silver?

Silver Membership is ideal for companies that prioritize continuous training and want their technicians to develop stronger sales and communication skills.

It is particularly well suited for contractors who have established internal leadership and want to supplement their existing processes with structured education and technical assistance.

How Do I Get Started?

After activation, your onboarding team will explain how to register for eligible training programs and access available support services.

Important: Extended support, special programs, and additional services may be subject to separate eligibility requirements or fees. Refer to your current Silver Membership Agreement.